Partners & Affiliates

Airlines

Airline lounges are meant for their first class or business class passengers, or their designated members only. For this reason, many economy class passengers are unable to enjoy the airline lounge service. Whenever there are flight delays and even flight cancellations due to bad weather or technical problems, Plaza Premium Lounge can assist the airlines in taking care of their inconvenienced economy class passengers by providing a haven to them in the airports. Moreover, to add value to their passengers, some aggressive airlines would package the lounge use into their passengers’ air tickets (which would incur an extra but affordable charge) so that passengers can enjoy airport lounge service during their journey. In recent years, our acclaimed service quality has earned the best acclaim in the industry.

Banks

For cardholders who are frequent travelers, what else is better than an immediate access to airport lounges upon presenting the bank cards when they travel? Banks can choose to contract a single location or multiple locations in our airport lounge network, depending on the travel patterns of the cardholders. The airport lounge access is now widely recognised in the banks’ loyalty programmes, e.g. Banks offer the lounge use to their Wealth Management customers.

Corporations

For people esp. business executives who are always on the road, are always seeking for havens to rest and relax instead of sightseeing. Companies that establish a huge network of airport lounges worldwide have introduced the membership programmes for frequent travelers. Being one of their service providers in the network, some corporations would even purchase memberships or coupons directly from us so that their executives can relax or catch up with the business matters regardless of the class they travel.

Industrial Associations

Support from industrial associations and statutory bodies are important for the promotion of local travel and tourism, Plaza therefore works very closely with various industrial bodies and leverages their worldwide connections and regional influences to create synergies that benefit the whole industry.

Asian Aerospace 2011 (Asian Aerospace International Expo and Congress) is the leading B2B commercial aerospace event embraces key sectors – Maintenance, Repair and Operations (MRO), manufacturing, business aviation, interiors and training. One of the world’s largest commercial aerospace and civil aviation events, more than 300 business leaders and industry executives from different countries, mostly from the Asia-Pacific region attended the event. As Asian Aerospace 2011’s “Official Airport Hospitality Partner”, Plaza Premium Lounge Management Ltd. provided a seamless airport experience for VIP guests. We had a dedicated PR team and shuttle service to usher VIP guests, such as HKSAR Financial secretary Mr. John Tsang Chun-wah and officials of the Civil Aviation Administration of China.

Plaza is a member of Airport Council International (ACI) – Asia-Pacific Region under the World Business Partner Program. ACI is the "voice of the world's airports”, the only association of the world’s airports. It is a non-profit organization that fosters cooperation among its member airports with other partners in the world of aviation, including governmental, airline and aircraft manufacturing organizations. ACI also offers its members numerous training opportunities, a customer service benchmarking programme, detailed industry statistical analyses and practical publications.

Plaza Premium Lounge Management Ltd. has partnered with Global Sources, one of the world’s leading tradeshow organizers, which holds their annual China Sourcing Fair (CSF) at the AsiaWorld-Expo, a venue which is just a minute away from the airport terminal by the Airport Express train. During the fair, Plaza’s Arrivals Service Counter (No. B18) located at the arrival hall functions as a general information counter for incoming CSF visitors, a complimentary-ticket redemption booth and a luggage transfer and storage area for pre-registered visitors.  Massage services are also available at the fair venue itself, for quick stress-relief during the tradeshow.

The Pacific Asia Travel Association (PATA) is a membership association acting as a catalyst for the responsible development of Asia Pacific travel and tourism industry. As the exclusive sponsor of Airport Lounge Use for the Pacific Asia Travel Association Travel Mart 2010 in Macau, Plaza Premium Lounge provided complimentary lounge use for all registered buyers, media delegates and PATA Board members departing through Hong Kong International Airport.

India’s first tourism event, the South Asia Travel and Tourism Exchange (SATTE) establishes the growing importance of India as a travel and tourism destination, and equally that of SATTE as a landmark event in this part of the world. SATTE recognizes that India is one of the most robust markets for travel and tourism in the world. This annual showcase of the composite product, Inbound, Regional and Outbound, has positioned itself to focus on the power of Indian travel. As the official “Airport Partner” of SATTE, Plaza has provided one-stop Airport Premium Services – Lounge & Spa, Shower & Nap, Meet & Greet Services, to passengers upon departure, arrival and during transit.


The Hong Kong Tourism Board formed the “Meetings & Exhibitions Hong Kong” in November 2008 to promote Hong Kong as a premier destination for MICE in Asia Pacific. Plaza supported MEHK in various overseas familiarization programmes and provided privilege offers to exhibition buyers under the “Business Right Here!” campaign in 2009.

Toronto’s Ultimate Travel Show is an annual consumer trade show showcasing various travel options for consumers. At the Plaza Premium Lounge exhibit, attendees had the opportunity to sample first hand our comfortable lounge seating and learn about the Company’s lounges and amenities at Toronto Pearson International Airport and elsewhere around the world.

Travel Agents

Travel agents do not simply sell tickets nowadays, they also need to understand what the customers need and introduce the finest services and facilities for passengers during transit. During the stopover, a relaxing lounge with provisions of food and beverages, a hot shower, TV entertainment, etc is the ideal place for transit passengers. On top of that, massage service can also be included in the package to offer a perfect break in your journey.

Global travel agents purchase our coupons in bulk and resell them to other travel agents at a competitive price. Hence it is a great bargain for customers who would like to enjoy the value added service.

Travelers who prefer to plan everything in advance to avoid any hassle during their journey are able to pre-book the service. Agents who offer an online booking service can also include our lounge service packages as one of the products available in their booking system. All travelers have to do is simply pay online and they will receive a confirmation generated by the system. Then, present the confirmation to the staff at designated lounges, get in, and have a pleasurable stay.







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