You can just show up at the lounge without a booking, but it is recommended to make one, just in case the lounge is exceptionally busy on that day. Payment can be made upon arrival, either by cash, or credit card.

Yes, as long as you are arriving from an international flight. Our lounge is located at the Satellite Building (international arrivals and departures), and only passengers with international boarding passes are able to access it.

However, please take note that if you are connecting from an international flight to a domestic flight on Air Asia, you will not be able to use our lounge, as Air Asia requires its' passengers to check in again at the Kuala Lumpur International Airport.

We are located at the Satellite Building, which is meant for international arrivals and departures. Go towards Gates C11-C17. Take "Bubble Lift 2" one floor up, turn right, and you will see us. Please refer to our location map.

If you choose to prepay for your client, you can do so either by telegraphic transfer, or by American Express credit card. Please contact us for more details.

The facilities included are freshly prepared hot food, coffee, tea, cappuccino and juices, free flow of beer, shower facilities with amenities, high-speed Internet access, computers and workstations, movies / TV, massage chair, golf putting area, and free local calls.

We also provide a service called the "Meet and Greet service" whereby we meet your guests at the arrival gate, and escort them pass Immigration, baggage claim, Customs, and then to the arrival hall, to meet the receiving party. Please contact us for the charges for this service.

No, we do not have any locker facilities. We do however have luggage racks for passengers.

Yes, you are able to walk in and out of the lounge, as long as you obtain an easy identification sticker from any of our Customer Service Officers.